What is FACT?
FACT is a free telephone service that lets you access your CGFCU accounts 24 hours a day from almost anywhere. All you need is a touch-tone phone, your member number and your special FACT personal identification number (PIN).
What is the FACT phone number?
I forgot my PIN. What should I do?
Contact us during office hours to request a new PIN.
M-T-W: 9am - 5pm
Thurs: 9am - 6pm
Fri: 9:30am - 6pm
Sat: 9am - 12:30pm