Columbia-Greene Federal Credit Union

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FACT Line FAQ's

What is FACT?
What is the FACT phone number?
I forgot my PIN. What should I do?

Q. What is FACT?
A. FACT is a free telephone service that lets you access your CGFCU accounts 24 hours a day from almost anywhere. All you need is a touch-tone phone, your member number and your special FACT personal identification number (PIN).

Q. What is the FACT phone number?
A. 518-828-5059

Q. I forgot my PIN. What should I do?
A. Contact us during office hours to request a new PIN.

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Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency. We do business in accordance with the Federal Fair Housing Law and the Equal Opportunity Acts. All unauthorized access to this content is strictly prohibited and will be prosecuted to the fullest extend of the law.